Learn more about Nazmiyal Collection’s Purchase Policy
Shopping for a rug should feel exciting, not risky: that’s why Nazmiyal Antique Rugs offers a flexible purchase policy. Nazmiyal offers free outbound U.S. shipping on qualifying purchases and a 3-day in-home approval period, so you can see the rug in your space before you fully commit.
If you’re browsing across eras, you can explore our handwoven antique carpets, compare with our vintage rugs collection, or view more current options in our modern area rugs.
For international clients and city-by-city support, start with our international rug guide.
Want to browse now? Start here: Shop the Nazmiyal Collection.
Updated: February 7, 2026 · Reviewed by: Jason Nazmiyal
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- Key Takeaways
- At-a-Glance Specs
- 3-Day In-Home Approval (How It Works)
- Returns & Refunds
- When Sales Are Final
- International Orders
- Trade, Designers, Dealers & Auction Houses
- Credit Card Surcharge
- Questions or Help
Key Takeaways of Nazmiyal’s Purchase Policy
- Free outbound shipping in the United States on qualifying purchases.
- 3-day in-home approval: return within 3 days of delivery for a refund of the purchase price (buyer covers return shipping + insurance).
- Trade purchases (designers, dealers, auction houses) follow separate terms via our Trade Program.
At-a-Glance Specs of Nazmiyal’s Purchase Policy
| Applies to | Private consumers (not trade) |
| U.S. outbound shipping | Free (where eligible) |
| In-home approval window | 3 days from delivery |
| Return cost | Buyer pays return shipping + insurance |
| Refund | Purchase price refunded after return is received and inspected |
| Payment methods | Credit card or wire transfer |
| Credit card surcharge | 3% |
| International orders | Buyer pays shipping/insurance + duties/VAT/import taxes |
Free U.S. Shipping + 3-Day In-Home Approval
How it works
- You choose a rug and complete payment (credit card or wire transfer).
- We professionally pack and ship your rug to you (U.S. orders—where eligible).
- You place it in your space and take up to 3 days after delivery to decide.
This is designed to let you confirm the rug’s scale, palette, texture, and feel in your real lighting and layout—because that’s what matters.
Returns & Refunds: Purchase Policy
Returning within 3 days
If you decide the rug isn’t right for your home, you may return it within 3 days after delivery for a full refund of the purchase price,
as long as the rug is returned in appropriate condition.
You are responsible for:
- Return shipping cost
- Return insurance
We will gladly help you choose the most economical and appropriate return shipping method.
After 3 days
If we do not hear from you within 3 days of delivery, the sale is considered final.
When Sales Are Considered Final: Nazmiyal Purchase Policy
To keep everything fair and consistent, sales are considered final in situations such as:
- You confirmed the purchase without needing to see the rug in person or without an in-home approval.
- You are unable to receive delivery or complete your in-home tryout within 3 days of delivery.
- You requested alterations or custom modifications (cutting, binding, resizing, or special finishing).
- The rug was damaged while in your care.
- No one was available to receive the shipment at the delivery location you provided (and the shipment is returned and/or rerouted; the buyer may be charged shipping/handling).
Return-shipping estimates: Costs vary by rug size, weight, destination, and insured value. If you’d like a rough ballpark estimate before ordering, please contact us.
International Orders and Nazmiyal Purchase Policy
For customers outside the United States, the buyer is responsible for shipping and insurance, as well as any local duties, VAT, or import taxes.
For practical handling guidance, see our article on buying rugs online vs. in person: shopping for area rugs online vs buying rugs in person.
Trade, Designers, Dealers and Auction Houses
This purchase policy applies to private consumers only. If you are in the trade (designer, dealer, architect, or auction house),
please use our Trade Program for trade terms.
Credit Card Surcharge
Please note: a 3% surcharge is added to all credit card charges.
Questions or Help
If you have questions about a rug, shipping, returns, or what’s best for your space, call us—we’re here to help.
Nazmiyal Collection (NYC)
Phone: 212-545-8029
Email: contact@nazmiyal.com
Showroom: 31 East 32nd St, Floor 2, New York, NY 10016
Contact page: Contact Nazmiyal